On catalog products, we offer a lifetime warranty against manufacturing defects.

Deliveries have no cost in CDMX for orders over $20,000 pesos; For the rest of the republic, it is quoted separately.

Yes, we deliver to all of Mexico.

Yes, we can customize the fabric and wood of all our models. Contact us by sending an email to hola@piztola.com .

Delivery time is 8 to 12 weeks.

Yes, we have a showroom. To schedule a visit, please contact us in advance at hola@piztola.com .

Unfortunately, we cannot accept exchanges or returns, since our products are made to order. If you cancel an order, a penalty of 70% of the total order will be applied.

We accept credit cards, PayPal and bank transfer.

To find out shipping costs, please contact us at hola@piztola.com .

Yes, we ship internationally. For more information, please contact us at hola@piztola.com .

Once payment is received, you will receive a confirmation email.

No, unfortunately, we do not offer the option of collection at our office.

You can request your invoice by sending an email to hola@piztola.com and including the following information:

• Quote/order number.
• Proof of tax situation.
• Use of the CFDI.
• Payment method.
• Email to send the invoice.